I recently visited the Fry’s grocery off of Main and Dobson because my partner was going to school over there and she’d been in there a few times, coming home with stories of the incredible clearance section.
Fry’s was doing their “case pricing” and since I had coupons for Progresso soup and Libby vegetables I wanted to make sure I got stocked up. I had 12 coupons for each item and I was a little nervous because in order to get the discounted “case price” they all had to be purchased in the same transaction but to get all my coupons doubled that would mean breaking it all up in to separate transactions; Fry’s only doubles the first three coupons so I wasn’t sure how it would work.
I had other items in this mix and when I went up I told the cashier my predicament. She explained that she’d been working for Fry’s for many years and that I would have all of my coupons doubled; I almost fell over! She made sure each and every coupon was doubled and we joked about how it was like being on “Extreme Couponer’s”. She even told me stories about other customers she had that saved 99% on their total bill; it was a wonderful experience. I ended up saving 74% on my total bill.
My mother had also had the same experience at this particular Fry’s location and she had saved 71% on her total bill. We actually had the same cashier as well. I thought this had to be a fluke but a member of my coupon meetings went to a different Fry’s location in Chandler and she had the exact same experience and ended up saving 79% on her total bill! I checked the Fry’s coupon policy and didn’t see anything regarding this in their information; it still showed that the only double the first three coupons. I went back to the Fry’s at Main and Dobson a few days ago and the cashier only doubled the first three coupons.
So what does this say about Fry’s? It tells me that they really do have good people working for them; people that want to see us saving as much as possible. It’s great when you have a cashier that gets excited for you to save and it really matters who you get when you go through the checkout line. In all honesty it makes so much more sense from a business prospective for Fry’s to simply double every coupon presented and here’s why.
If I’d had to stand there in line and split my order up in to four separate transactions that would have taken a lot more time. For any business, time is money. Customers that are behind someone using coupons and splitting up orders sometimes become frustrated and may even just walk out without making their purchase; this can potentially cost the store money. If Fry’s didn’t force couponer’s to split up their order in order to get heir coupons to double then the lines would move faster, the couponer would be happier and the customers waiting would be happier. It’s a chain reaction and something they may want to re-think.
I realize it’s been a while since I posted anything new and I apologize. Life has had me very busy as of late and I have finally found some time to sit down and write about what’s been going on. Please note that all locations mentioned in these posts are in the Mesa/Tempe/Chandler AZ area’s and may not reflect your experiences elsewhere.
The Fry’s Food at Almaschool and Elliot in Chandler has been charging tax on coupons; that’s right tax on COUPONS. I am one of the many in this country that have nutritional assistance (formerly known as food stamps) and even though there is tax on food in Chandler, when you make your purchase with your EBT card there is not supposed to be any tax charged. I was there a couple of weeks ago and purchased nothing but food, used my EBT card along with some coupons and I noticed that I owed .03 cents in tax. When I questions the manager, I was told it’s tax on coupons. This makes no sense because I am trying to make that government go further so I am now being penalized for that?
I ended up writing to Kroger (the parent company of Fry’s) and this was the response I received.
I am truly sorry that you’ve had such an experience in our store. Please know that it is our sincerest desire to make each and every shopping trip a pleasant experience for all of our guests. We know and understand that you have a choice in where you shop and are grateful that you’ve chosen to do so with us. Without a doubt, we value you and are grateful for the opportunity to address your concerns. Your comments have been forwarded to the store manager, where they will be discussed with the appropriate parties.
So they are forwarding this on to the same manager that told me it was correct; well alrighty then! I plan on testing the policy again and I will follow up here later.
After going to my local Fry’s grocery store last night I overheard someone saying that Fry’s was not making all coupons worth $1.00. After looking at my own receipt (pictured) I noticed that though my coupons were all “doubled” they were not all bumped up to $1.00 as the Fry’s coupon policy states they should be.
As you can see from the receipt, there were four coupons, each worth 30 cents, that doubled up to 60 cents but were not bumped up to a full $1.00. The remainder of the receipt shows that all of my coupons were in fact bumped up so my question is why just these four coupons? The Fry’s policy even states they are still doubling coupons that even state “do not double” so there’s no explanation there! They were not all for the same product so that doesn’t explain it either…. Straight from Fry’s facebook page:
Current promotion is “All Manufacturers’ coupons now worth $1”
During this “Limited Time” promotion, we will make all paper manufacturer coupons up to $1.00, even those that state “Do Not Double” or “Not Subject to Doubling.”
Coupons Under $1: We will make up to three of the same coupon for like items up to $1.00. Any additional coupons for the same items will be redeemed at face value.
Not sure what’s going on with this but be sure to start checking your receipts because we may all be getting taken and I realize it was only $1.20 in savings for me but multiple that by thousands of people each week and it adds up to a lot of money!
Have you checked your Fry’s receipt lately? Are you getting all of your coupons bumped up to a full $1.00?
A few weeks ago I reported that the very popular website http://wholecouponinserts.com had potentially been hacked and I wanted to post an update to that. I emailed them and received a response from Lisa Freeman which indicated they knew they had been hacked and that they had to rebuild their website after trying to remove the infection.
For anyone and everyone that uses the internet, this should be a lesson to you about the security of your passwords! The top passwords in use today are: password, 123456 and 12345678. I’m sure you can probably add god and love in there as well but the most recent reports show those three are the most common passwords used and they are LOUSY!
Make sure you use passwords that include both upper and lower case letters, special characters and numbers; that ensures that a dictionary style brute force attack will not be successful.
A friend called me today and let me know that Fry’s has made changes to their coupon policy which are NOT in the consumers favor. I paid a visit to the Fry’s on Baseline and Country Club that I’d sworn off because it was simply on my way home. They now have their coupon policies plastered all over the registers and I spoke to one of my favorite cashiers and was informed of something that shocked even me.
These are the changes posted on the Fry’s Facebook page as of today.
In the General guidelines section:
- Fry’s reserves the right to limit the number of transactions or the number of like coupons a customer may use in a transaction or in a day, in order to ensure product is available for all customers.
In the FAQ Section:
How many transactions can a customer do?
- The store management has the right to limit the number of like coupons or transactions to ensure product availability.
Looking at the new policy regarding the limiting of the number of transactions, there has been some question regarding this. The cashier I spoke with today said the store at Baseline and Country Club (in Mesa, AZ) said they are limiting the number of transactions to TWO. I would suggest calling your local Fry’s and asking them what their limits are before you plan out a shopping trip, get everything in your cart and are then denied the use of your coupons.
These came from the Fry’s Facebook page as we were unable to locate any official policy on their website.You can view these policies HERE.
Fry’s currently accepts only the following types of coupons:
Fry’s Store Catalina coupons
Manufacturer Catalina coupons
Fry’s Store Coupons
Print at home (PAH) Internet Manufacturer coupons
Fry’s/Kroger Digital Coupons
Competitor Pharmacy Coupons
Fry’s does not accept the following types of coupons:
FREE Internet Coupons without a required purchase
Except Pharmacy prescription transfer coupons
Coupons identified by the Manufacturer as fraudulent
Current promotion is “All Manufacturers’ coupons now worth $1”
During this “Limited Time” promotion, we will make all paper manufacturer coupons up to $1, even those that state “Do Not Double” or “Not Subject to Doubling.”
Coupons Under $1: We will make up to three of the same coupon for like items up to $1. Any additional coupons for the same items will be redeemed at face value
A manufacturer coupon value may exceed the cost of the item if that overage is applied to other items in the same transaction. A coupon overage may not be used to get cash back at the end of an order
Alcohol, Tobacco and Pharmacy coupons are accepted at face value only
We accept valid, current Fry’s Catalina Coupons
We accept Manufacturer Catalina Checkout coupons:
Catalina print must have “Manufacturer Coupon” printed on it with valid remit address and instructions to the retailer for redemption
We will accept Manufacturer Catalina Checkout coupons with logos from other retailers as long as it is clearly a manufacturer coupon
Catalina coupons printed at the check lane should be used on your next shopping trip
We only accept store coupons from Fry’s Food Stores or the Kroger family of stores
Fry’s or Kroger Family Store coupons are always taken at face value
A digital coupon and paper coupon cannot be combined on the same item; a digital coupon will redeem automatically before a paper coupon
Print at Home coupons
We only accept printable coupons if they scan properly at checkout
We do not accept “free product” printable coupons that have no purchase requirement
Print at Home (PAH) internet coupons may be printed in black & white
Your V.I.P card must be scanned prior to scanning any and all coupons
Coupons over $1 or FREE are redeemed at face value
Coupon use is subject to product availability
No rain check or substitutions are given for out-of stock coupon items
Rain checks are only given for items advertised in the ad
Fry’s reserves the right to limit the number of items purchased in order to make sure that product is available for all customers
Amount refunded cannot exceed the actual price you paid for the item(s)
Coupons may not be applied to items restricted by law. Coupons may not be applied to services such as but not limited to Gift Cards, Money Orders, Utility Payments, Postage Stamps, Event Tickets, Lottery or Phone Cards
If a PAH coupon does not scan it should not be accepted
Coupons must be current and accepted on or before the expiration date printed on the coupon
Limit one manufacturer and one Fry’s Food Store coupon per item
Coupons may not be applied against any free item received in any offer
Coupons must be presented at the time of purchase
The customer is responsible for all applicable taxes
Coupons are void if reproduced or photocopied
All limits and restrictions apply
For any additional questions, please contact a member of the store management team
Hello everybody! My name is Misty and I am the technical person behind Couponcutz.com. Today Maryann (the owner of this Couponcutz.com) visited wholecouponinserts.com so she could see about ordering some extra inserts and initially she noticed the web site looked “different” and “odd”. She closed the site and almost immediately a type of computer virus, better know to those in the tech industry as malware, popped up on the desktop of our home computer.
You may have recently seen in the news that the F.B.I. was going to be shutting off internet service for thousands of computers because they were infected with this very type of virus. As a result they have shut down a huge computer crime ring and the hackers behind it are now trying to re-infect computers. They are hacking legitimate web sites that you and I visit every day and when the web page finishes loading, your computer immediately becomes infected.
As an IT professional this is really no big deal for me as I know exactly how to get rid of this type of thing in just a matter of hours. For the lay person though, this can become a complete nightmare. We wanted to warn as many people as possible to NOT visit wholecouponinserts.com for right now. I will be attempting to contact them in order to make them aware their web site has become a tool of computer destruction but for now please stay away from that site.
Virus from wholecouponinserts.com – Live Security Platinum
It was the largest fraudulent coupon ring bust in US history; yesterday Phoenix Police arrested three Phoenix women for their roles in the distribution of counterfeit coupons. “Operation Supercoupon” was an eight week investigation, spear headed by Bud Miller, the executive director of the Coupon Information Corporation (CIC) which is a non-profit organization dedicated to stopping the sale and spread of fraudulent coupons.
Today we have more information from family members of two of the suspects in this case, Marilyn Johnson, and Amiko Fountain; Robin Ramirez made no comments. Marilyn Johnson is a retired special education teacher who, according to her husband Arthur Johnson, hasn’t had so much as a speeding ticket. He states that his wife was arrested at their small south Phoenix home where they run a small dog breeding business. Arthur Johnson states only in the last four months did his wife begin working for Ramirez, sorting and packing coupons once or twice a week in exchange for free coupons. They were told Ramirez got the coupons through a non-profit organization and they believed the coupons were legitimate.
A relative of Amiko Fountain stated she is an honest person that could not have known about this scheme because she never benefited financially. In fact, she is a chiropractor who has been struggling financially and even had to borrow money shortly before her arrest.
Phoenix Police say the coupons were actually coming from overseas and Ramirez was selling them online in what has now become the first counterfeiting and forgery case of its kind in the US. Johnson has secured an attorney and Fountain is waiting to be appointed a public defender. All three women are currently being held at the Estrella County Jail.