Safeway 3-21-12: a not so great shopping trip

I went to my local Safeway this morning with high hopes. I had coupons for $1.00 off any Farmer John’s sausage and Safeway had them on sale 10 for $10.00; that made each package just $1.00. The sale, combined with my coupons should have made them FREE.

A friend of mine had gone with me and she was going through the check out line next to mine. Her cashier was telling her, as well as my cashier, that Safeway’s coupon policy only allowed us to use three of our coupons PER TRANSACTION. Being well versed in Safeway’s coupon policies, I explained that Safeway would only double the first three coupons and each coupon after that would be at face value; there was nothing in their policy stating we could only use three coupons for the same product per transaction.

The cashier continued to argue with me and at this point we were holding up the only two lanes they had open. A manger was called and she pulled out a copy of the Safeway coupon policy. It was then that she explained to the cashier that we were allowed to use as many of our coupons on one transaction as we wanted. We completed our check out’s and left.

We have video that has been added to the “Video” section of our site but I would like to say this; I consider myself to be a seasoned couponer and this goes to show you that even the veterans can still have issues. This is one of the biggest reasons to make sure you know your local store’s coupon policies. If you’re right, you’re right and a crabby or snotty cashier should never discourage you. Get a manager involved and GET THOSE SAVINGS!